Dental Practice Enhancement Dental Practice Enhancement
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FAQ

Frequently Asked Questions

The questions practices ask most often before hiring a remote dental billing company.

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(626) 379-4133

What does a remote dental billing company do for a dental practice?
  • Accurate, prompt claim submissions
  • Posts insurance payments to your ledger, with adjustments
  • Submits appeals and secondary claims
  • Stays in communication with your front office team and manager
  • Works through the outstanding aging balances report
What are the benefits of hiring remote dental billing companies?
  • Increases revenue
  • May reduce overhead
  • Improves operational and financial performance
  • Reduces stress in the front office
  • Gives peace of mind that your billing is being done quickly and accurately
  • Billing becomes an extension of your office, rather than your office’s responsibility
  • A dedicated virtual assistant, a billing expert, is assigned to your practice
  • You can utilize your virtual assistant as little or as much as you like
Will I increase overhead by hiring a remote dental billing company?
No! In fact, you will probably LOWER your overhead and improve front-office productivity. That’s the beauty of it! Dental Practice Enhancement’s pros will handle all of your billing duties, including follow-up on unpaid balances, so your front office team can tend to other business, like serving patients with a smile!
How do you consistently collect at a high rate?
Because our experts are dedicated to your dental billing full-time, we are on top of collections, and rarely do we need to re-file with additional documentation because we do the job right the first time. We are experts, and the result is a high rate of collections for our clients.
Will I have a direct contact at Dental Practice Enhancement, or will customer service calls be routed to a call center?
Every single DPE client is assigned a dedicated virtual administrator who’s a dental billing expert, and should that specific expert be unavailable, we cross-train a backup pro for every client. That backup pro will already have her finger on the pulse of your accounts.
How do the teams you work with feel about outsourced, remote dental billing services?
They love it. Our clients tell us it frees their front office to focus on patients rather than paperwork, and that collections improve once billing is handled by a dedicated expert.

What our clients say

How teams feel about remote dental billing

Tina is AMAZING and has taken so much off my plate! I run a very busy, high-end dental practice and I felt like I was constantly playing catch up! After hiring Tina I was freed up to do more hands-on patient interaction and marketing, instead of being bogged down by paperwork. Thank you so much, Tina!

SamanthaOffice Coordinator

DPE did an amazing job collecting our outstanding claims. They are super fast and we were able to see a huge increase in collections. Would definitely recommend hiring them.

Michael Travis, DDSClient

All of our staff loved working with Tina, and her eye for detail was great. I have no hesitation in recommending her as a virtual assistant in your office, as she will be an invaluable asset to you at any stage of practice.

Dr. Bunmi Adekugbe, DMD, MPHClient

I just want to say what a help DPE has been! They were highly recommended by a friend and WOW! Seriously don’t know where our practice would be without all their help. They were patient, helpful, knowledgeable, easy to communicate with, and they love the challenge.

Sarah Ortiz-EdwardClient
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We can help enhance your practice for success

Want to know more about who we are, what we do, and how we can help you have a successful dental practice? Call us today for more information.

Get Started (626) 379-4133